Enjoy!!!

Enjoy!!!

Wednesday, October 1, 2008

Nightmare queues at LCCT


On the eve of Eid or Hari Raya 2008 I flew back to KL from Phuket. Big mistake. I spent most of the afternoon and evening queuing. Got to Phuket airport and found really long queues for the 2 check in desks for the AirAsia flight to KL. It took 50 minutes to check in, by which time it was almost time to board the flight.

The flight was full and the last people were only being served food as the plane started to descend. Luckily I sat at the back and got served first!

Landed at LCCT at KL, and a huge shock awaited us. The immigration hall was so full and crowded that there wasn't enough room to enter, and the queue extended outside onto the tarmac. It was total chaos, as Malaysians were having to push past the foreigners to get to their immigration desks. None of the foreigners knew what was happening.

where is the end of the queue?
It was a complete and utter mess and I heard lots of bad comments from people around me, saying it's a total disgrace, especially when compared to Singapore and Thai airports. And I have to agree.



I spoke to an officer who was trying to organise the crowd, and he said a lot of Chinese tourists were coming to Malaysia for Eid. And I had been expecting people to be leaving Msia, not entering, on Eid eve!

Considering LCCT only handles AirAsia flights, the crowds were so huge which shows that AirAsia is doing very good business.

I've flown into LCCT dozens of times and this is DEFINITELY THE WORST I have ever seen it.

It was reported in The Star on Saturday 28 Sept 2008
Bursting at the seams

Even leaving LCCT for Phuket a few days before Raya, the immigration queues were long, about 60 people (mostly Indonesians going home for Eid) and not enough desks were open. I just hope no one missed their flight.
© Liz Price
No reproduction without permission

3 comments:

  1. What a mess. It goes to show that the management has not the slightest idea of management.

    ReplyDelete
  2. yeah, so many Indonesian work at Malaysia, and they went back at Hari RAYA/Eid

    ReplyDelete
  3. But this was coming INTO Malaysia, on the eve of Eid. Many Chinese tourists.

    ReplyDelete