Kuala Lumpur has some good street art. It is hardly fair to call it graffiti, as the art is clever, imaginative and well designed.
This is some of the art along the river by Pasar Seni LRT station.
© Liz Price
No reproduction without permission
The other day I noticed the balance of my Touch n Go card seemed to be somewhat lower than I expected. I had used the card a few times in the last week, but all for small transactions such as local train rides and road tolls.
TnG statement takes quite a time for the latest uses to show - apparently a fault of the tolls/stations etc, not TnG. After waiting almost a week I finally saw I had been charged 2 penalty fares, each RM10, by KTM on their Komuter train - I used it to go to the new bus station.
I checked the Komuter www, and saw they have a section on penalty fares. Apparently if the card is not read correctly, or there is an irregular transaction etc, a penalty of RM10 will be charged.
I then read that in most cases KTM will refund the money, if one contacts TnG. I did this through TnG www and had a very quick response. Then a couple of days later I was passing TnG office in Sentral so thought I would ask there. The girl was very helpful and filled out 2 forms for me (1 for each transaction) and told me my card would be credited in 1 month. I also picked up quite a detailed leaflet by KTM called "user guide".
As this seems to be a regular problem with KTM readers of TnG cards, I would suggest to anyone who uses these to check their statements.
I had been told my refund would take one month. It took 3. I finally got the refund in mid Sept. At that was after filling out more forms at the end of Aug.